Alcorn County E-911 Emergency Communications Center has professional positions for emergency dispatch personnel to receive emergency calls for help and dispatch requests for law enforcement agencies, fire departments and emergency medical services. Communicators process a multitude of calls annually and operate complex communications equipment.
Working for Alcorn County E-911 Emergency Communications Center is more than just a job; it's a challenging and rewarding career that allows you to work with the latest technology, dedicated people, and gives you the personal satisfaction that you make a difference in people's lives.
In order to become a Communicator with Alcorn County E-911 Emergency Communications Center, the applicant must have graduated from high school and have a demonstrated ability to multitask. Experience dispatching law enforcement, fire and/or emergency medical services is desirable.
Communicators (sometimes referred to as Dispatchers or Telecommunicators) have a primary responsibility to process calls by answering emergency, non-emergency, and administrative telephone calls, properly questioning callers while utilizing nationally recognized protocol and local policies and procedures, to determine location and nature of emergencies while simultaneously entering the information into the computer aided dispatch (CAD) system.
Newly appointed Communicators may be assigned to work any shift, including nights and a high percentage weekends and holidays.
Believe you have what it takes and are interested in a self fulfilling career? Email your resume to tburns911@gmail.com
All newly hired Communicators have to attend a 40-hour Emergency Telecommunicator Course and also be certified in Emergency Medical Dispatch.
Emergency Communications is not a job:
It is a personal commitment of our minds and talents to benefit the people we serve. It is a higher calling, with tremendous responsibility that demands personal sacrifice, not for self-interest, but for the common good of all people. It is a calling not suited for everyone, but we have chosen it as ours.
